William Angliss Institute Tourism and Travel

A blog for the travel and tourism areas of William Angliss Institute

Farewell from Travel and Aviation!

And to all – that’s a wrap for 2015!

It’s been a massive year with the introduction of Aviation and welcoming Steve, Michelle and Louise – our wonderful Aviation Trainers to Travel having 2 wonderful groups where students are already in industry.

We look forward to what 2016 will bring with an awesome curriculum and meeting all future Aviation and Travel students next semester.

Wishing you all a safe and happy Christmas and watch this space in 2016!

Catchas all later! 🙂

A Day, A Week, A Month. Guiding Students on the Move.


 Completing the journey of Tour Guide Training, the students and  I have have traveled several hundred kilometers, explored a variety of  beaches and coastlines, walked rain forests and hiked sections of the Great Ocean Walk. These, now graduate, Interpretive Guides have a comprehensive working knowledge of Melbourne and the surrounding destinations as well as the South West of Victoria which includes some of Victoria’s most popular regional tourist attractions and destinations.

Mondays of Term 4 found the group in a variety of locations as each student hosted a “Guided Walk.” The walk designed and managed by them as an Assignment.


Olivia shared her knowledge of editable plants during her very informative tour of Fitzroy.


Yu helped us to interpret aspects of Australia’s cultural and natural heritage by using the lyrics of our unofficial Anthem, Waltzing Matilda, all whilst standing beside a billabong and then under a coolabah tree. Note the swag on her back…..


An afternoon with Elodie allowed us to view Ned Kelly with yet another perspective…..


The sustainable practices and secrets of the St Kilda Botanical Gardens were shared with us by Lisa.


And what a way to end our Monday afternoon tours.


Planning Can Be Fun.

In preparation and planning of our 5 day trip we visited similar locations to where our trip would take us, in order to become familiar with the flora and fauna of both coastal and marine environments and the cultural heritage associated with them.


McGregor Road Beach Black Rock


There’s more to this than meets the eye…..


Lorena makes a new friend

Another day, another Environment to explore. Still on the topic of Coastal Environments but adding a little Cultural Heritage.


Our class room for a day. Point Nepean National Park.


Exploring the Cultural Heritage of The Quarantine Station


And this was where you disrobed and prepared for your hot shower which was to rid you of any nasty diseases picked up during the long voyage to Port Philip. Lucky Anibal didn’t have to experience this.


Park Ranger Brendan gets us acquainted with the locals



Can you believe this was our class room!


It was a great day and it is only the beginning of the journey…


Great Ocean Road here we come….

Whilst taking us all over Melbourne on Mondays the students were also preparing for their 5 day Great Ocean Road and South West Victoria Trip. Planning was underway with all 5 teams, each  team being responsible for managing a Full 24 hour period of the Tour. This involved being up by 6 am to prepare breakfast and lunch for the group, tidy up and then have us all on the bus and ready for what was planned for that day. Each person having responsibilities for the management of the group, the tour, commentary and activities throughout. The day ended after dinner had been served and cleared away. To accomplish this sound planning, great team work, research and more research was required and this resulted in everyone having heaps of fun.

In the Beginning…..


Thomas took us to Bushwacker’s Bay. We stood on rock that had been laid down at a time when dinosaurs roamed the earth….


During Maca’s challenging and informative presentation at Kennett River Mario made a new acquaintance.


Exploring the Cool Temperate Rain Forest of Mait’s Rest


A well earned dinner at the end of Day 1

Dinatours. A 14 kilometer Hike ……

We were well prepared for today each member of the group receiving text messages alerting us to some of the highlights we could expect with the Dinatours Team.


An early morning start at Aire River


At the starting point with 14 kms to go……


And we made it back from beautiful Johanna Beach to eat a hearty meal prepared and served by the Dinatours Team.

Day 3 What These Rocks Have Seen


Grab a snack, and your lunch pack and don’t forget breakfast…


We come from all corners of the globe it just happened that Chile had the highest representation.


What is Loch Arde Gorge famous for apart form having fun?


Its all about how you hold it Mario….

Day 4 Wominjeka Tours


Themed and constructed around a day focused on Indigenous Cultural Heritage and the UNESCO site of Bunj Bim.


Our Guide Aaron was very popular.


Tour Guide for a day….Anibal


And the end of our day with Aaron.


Diner at Surfside Caravan Park Warrnambool


A surprise birthday celebration followed by very energetic Salsa Dancing. Need lessons contact Lorena……

Day 5 Water is essential

Concentrating on the landscapes formed by volcanoes of a time long past, the farming enterprises of Australia’s first peoples and those introduced by European settles. The highlight of our day being our tour at Branbuk Cultural Centre. Bill our guide as an inspiration to all aspiring Interpretive Guides.

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The magnificent Grampian Ranges.

What a way to end 5 days of great guiding, challenging walks, great meals and heaps of fun.

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Change the way that people see the world…

Last Thursday Travel welcomed Patrick the Senior Business Development Manager from the Intrepid Group.

Patrick covered his journey through the travel industry, skills needed to join the travel industry, the Intrepid brand, unique selling points, upcoming destinations and then trained the students on the Asia tours offered by the Intrepid group.

It was an interactive and fun session where Patrick used a quiz, his personal travel stories and videos to inform, educate and inspire the students. No doubt that this training session will help the students sell the Asia product to their passengers in the future.

Thank you Patrick for your time and support this semester!


Book ’em Danno!

This week the Travel students finished off their practice travel consultations with me. They presented their quotes with pricing and explanations of products they’d selected for my holiday. It was great to see the delivery of their quote and what the students prepared for me, now I just want to go away! 😛

I gave each student a different travel scenario, so not one consultation was the same. The students received feedback from me on their follow up consultations that can be applied next week when they do the real thing!

Each travel student will get a client and the expectation is that they complete the travel sales process, as well as providing excellent customer service and product knowledge.

Well done to the Travel Semester 2 students and good luck next week for your consultations!

I bet you have the Hawaii Five-0 theme song in your head now right?

Dude… Where’s my car?

Everyone knows that car hire is an excellent way to travel and to see and discover new places! So yesterday, Travel welcomed Scott and Anna from Europcar.

Scott and Anna spoke to the students about their extensive network, their brand, products and about the Management Development Traineeship program that is being offered to William Angliss students. The partnership with Europcar started this semester and will be an ongoing opportunity offered to the travel and tourism students.

Thank you Scott and Anna for your time, support, Europcar pens and stress cars!


Welcome Christine and Grace…!

William Angliss is currently hosting our annual group of Chinese teaching professionals and Travel is pleased to welcome Christine and Grace from Zhongshan Polytechnic in China.

Christine and Grace joined us yesterday for International Destinations. During the class they observed our delivery and content, our learning environment and they also got to sit in on an industry presentation given by Europcar.

Again we welcome Christine and Grace to Melbourne and we hope that you enjoy your stay!

All aboard Rail Plus…

We ended yesterday’s International Destinations class with a visit from James, Inside Sales Executive for Rail Plus Australasia.

James covered the Rail Plus brand, the target market and the European rail network and product. James also did a time and price comparison between flying and taking the trains around Europe and the UK.

He also highlighted the importance of providing exceptional customer service and being part of the the clients holiday experience.

Thanks James for your time and humour! I know that the students will use this knowledge when they are out in industry selling rail.

“Mauritius was made first and then heaven…” – Mark Twain

Yesterday Travel welcomed Brian, Business Development Manager from Air Mauritius.

Brian trained the students on the Air Mauritius product. Going through the airline fleet, on board services and also covered Mauritius as a destination.

When asked about the ‘must have’ skills of a travel consultant, Brian stressed that getting to know your customers needs and wants and excellent product knowledge is vital!

Thank you Brian for your time, USBs and the chocolates! I know that through your training session, the students will be selling and recommending Air Mauritius with confidence.