William Angliss Institute Tourism and Travel

A blog for the travel and tourism areas of William Angliss Institute

Trainee Graduate – Monique from Helloworld

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My name is Monique, I’m 18 years old and I have been in the travel industry as a travel agent for over a year. In February this year I completed my Certificate III in Travel as a trainee through William Angliss Institute and I am now a fully qualified travel agent.

Since being a travel agent I have been on a familiarisation to Fiji, travelled to Vanuatu with my family, Thailand on a Contiki tour (where the photo of me on an elephant was taken) and some domestic travel within Australia which includes the helloworld Frontliners conference to Adelaide.

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Being a travel agent is never boring! There is always something new to learn because this industry is always changing. Every day you are selling someone a new destination; one minute you’ll be selling a South Pacific cruise then you’ll jump across to another part of the world to sell someone a tour of India!

There’s always something interesting to look forward to whether it’s an in store film night, supplier breakfast, a holiday or famil to pack for, or a competition/incentive to win. The photo of my team and I was for the Qantas Holidays ‘In the Picture’ competition. For this competition we had to take a photo of the team with a Qantas Holidays logo or brochure and the most interesting photo went in the draw to win a set of suitcases. We got very creative for this competition and pretended that we were at the beach so we got busy moving furniture, getting beach props and posing with our tropical Qantas Holidays brochures!! It was a very entertaining afternoon and definitely worth all the hard work because we ended up winning!!

If you’re passionate about travel then I definitely recommend studying to become a travel agent! It’s such a rewarding and exciting job.

Travel Traineeships

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Article by Carlene Harlock – Angliss Travel Traineeship Coordinator

Did you know that the Angliss Travel department also provides training for trainees travel agents who are completing the Certificate III in Travel while working?

A traineeship is similar to an apprenticeship and is established when an employer contacts WAI, asking us to provide training for a new employee who does not have a travel industry qualification.  The trainee undertakes training and assessment tasks through Moodle and is also assessed when visited in the workplace by a WAI trainer.Continue reading

Moce and Vinaka Fiji!

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On Friday (15th May), Travel ‘gave back’ and had to the opportunity to participate on the Shangri-La Fijian’s Community Outreach Program where they visited the Cuvu District Primary School. Travel was hosted by Shangri-La Management and the Principal of Cuvu District Primary and were brought around the school to have a look at the classrooms and the facilities of the school. Travel also left donations of school supplies for the children.Continue reading

Sustainable Tour of New Zealand 20 April to 1st of May 2015

Eleven tourism students from our Diploma and Advanced Diploma programs and teacher John O’Donnell ventured from Wellington to the South island via the inter-islandander ferry and discovered the delight of the picturesque Queen Charlotte Sound. The twelve day journey into discovering the sustainable world of tourism in NZ had begun. This included a wide range of sustainable low impact activities:

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Continue reading

Bula from Fiji…!

Today the students completed three hotel inspections on the Coral Coast; The Warwick Fiji, The Naviti Resort and Outrigger on the Lagoon Fiji. These hotels are all popular with the Australian leisure market and it was great for the students to see the resort facilities and the different room types available at each property. From welcome drinks, to shell leis and a warrior escort to reception – the hospitality shown by Management and Staff at each hotel has just been wonderful.


Vinaka to The Warwick Fiji, The Naviti Resort and Outrigger on the Lagoon Fiji for hosting todays hotel inspections!

T-minus 2 days until Fiji…

With all tickets, travel documents and crew t-shirts handed out, Travel is ready to go to Fiji and Sunday can’t come fast enough! Plus we get to escape this Melbourne cold for a week! 🙂 Stay tuned and watch this space next week as we blog from sunny Fiji…