William Angliss Institute Tourism and Travel

A blog for the travel and tourism areas of William Angliss Institute

Welcome Semester 2 2015 Travel Students

William Angliss would like to welcome our Semester 2, 2015 Travel students!

Orientation Day for Travel started with a briefing hosted by our Program Leader, Stuart in our Tourism lecture theatre. With welcomes from our Associate Director and Centre Manager completed, the Travel students were shown their classroom, received their information packs including their timetables and went on a campus tour that ended at the Student Lounge.

With lunch provided through our Orientation Fair, the students have started to mingle and no doubt friendships and networks have started to form already!

Next week, Travel will start their first CRS – Galileo.

Stay tuned are we bring you the latest news from Travel as Semester 2 unfolds!

Travel Overview – Semester 1 2015

Well, it’s a wrap for Semester 1, 2015!

The industry sales consultations completed 2 weeks ago was a success with all clients happy with their travel agents and consultations. The client feedback was very positive (and leaving many of them wishing they could actually book their holidays!) and the students found the experience valuable and great practice before they join industry.

The students have now completed their studies at William Angliss and are now ready to join the wonderful world of Tourism and Travel! Some students have already attended interviews with Flight Centre, Jetstar, Sri Lankan Airlines and JTB Travel.

On behalf of the Travel Team at William Angliss, well done and good luck to all our Semester 1, 2015 students!


Great Ocean Road, here we come….

The Tour Guiding students finished their Certificate 111 studies by taking the staff on a 2 Day Tour of the Great Ocean Road. Each of the 2 student groups being responsible for one day of the tour. This included all tour planning and preparation, tour leadership duties, commentaries throughout the tour, and touring activities,  and the planning and serving of all meals.

Continue reading

Features 'tell' and benefits 'sell'…!

This week in Travel, the students completed their practice sales consultations with me and WELL DONE to the travel students.

With brochures, sales scripts and questions at the ready – the travel students were in full travel agent mode! At the end of the sales consultations, they received feedback from me on their strengths and where they can improve for next time. This consultation was aimed at presenting and getting information from me about my holiday needs, wants and expectations. Now they will use CCT (Cross Check Travel) to produce my quote and I’m very keen to see what travel products they have picked for me!

The students will meet with me again next Thursday as a follow up to present their quotes to me. With sales consultations completed throughout the semester, this will be the last opportunity for the students to practice and receive feedback before their real consultations with industry in 2 weeks time.


Fiji travel reflection by Steph Foster

“As part of our Certificate III in Travel here at William Angliss, we got the opportunity to go to Fiji for a week for an educational trip. We did hotel inspections in some of, if not, Fiji’s finest resorts and accommodation facilities as well as had a few days off to look around our hotel and spend some time by the pool and beach. Continue reading

Tour Guides are out and about.


Tour Guide Students being “welcomed” by Ben during Heritage Walk at RBG.


 Lorena demonstrating Sustainable Practice at Docklands Park.



Tour Guiding students discovered with Carlos  some great places for entertainment at South Bank while Tamara showed some examples of “Sneaky Art” and how this is very much part of Melbourne’s Arts Culture.

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Charlene took us back in time to showcase some of St Kilda’s “entertainment hot spots” of the 20th Century, including the gracious old lady of theatre ” The Palais.”

while Macarena showed us how to live sustain-ably in St Kilda.

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Jade and Mandy took us to Fitzroy, Jade showing us the best of Street Art in the area.

DSCN1122 DSCN1104 DSCN1110 Mandy then showed us some of the oldest “watering holes” in Fitzroy, finishing with a beer tasting at Little Creatures.

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…And the winner is Sydney!

Article by Steve Markotis – Aviation Teacher

On Wednesday the 20th of May 2015, the Certificate III in Aviation (Flight Operations) students went on their second Inflight Excursion to Sydney on Jetstar Flight JQ 510.

The day was filled with excitement and adventure! Students completed a tour of the Virgin Australia, Qantas, Jetstar and Tiger Air terminals.  This also included the International Transit Lounges. All students were in amazement at how big and wonderful Sydney Airport is.

During both flights, Jetstar Cabin Crew were more than happy to speak to the William Angliss Students, answering all of the students questions. The Cabin Crew also gave valuable advice on interview preparation and how to get through an assessment day successfully.

On behalf of William Angliss Institute and all students involved, we would like to thank Jetstar and the entire Cabin Crew for looking after us and answering our queries.

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A Day with Cruise Passengers.

Melbourne can be a busy destination at any time, but the movement of 1800 passengers from the Cruise Ship, Costa Delizosa, taking up the offer of complimentary tours of the city, AOT called in reinforcements from Tourism Students  to assist with the movements of these passengers.

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Receiving their Certificates from Stuart Christelow, Program Leader Tourism and Travel.