On the 14th of March the Tourism and Travel students went for a trip around the bay. Our first stop was Avalon Airport where we learnt that international flights will be starting there next year, so we got to see the proposed site for the new passport control and customs services that will be necessary. Travelling via the Geelong waterfront we then arrived at the Fort in Queenscliff; where our tour guide informed us of the history of the forts at the Port Philip Heads, and we learnt of the purpose of the dual lighthouse system of ship navigation. Onto the ferry we ploughed over to Sorrento and headed up to Arthurs Seat. After a quick lunch we all went for a ride on the Eagle gondola ride, and got to experience the best views of the bay that you could ask for. We then proceeded to the Frankston Visitor Information Centre where we spoke to the local council Tourism officer to learn of all the work that councils do the encourage and support the Tourism industry, and heard from the staff member in charge of the huge volunteer workforce that they utilise. Over all we had a wonderful and informative day.
Our stage two tourism students were hosted in Week4 by the HR department of Stamford plaza Hotel & then in week 5 by Customer service manager at Melbourne Sea life aquarium to gain insights into quality customer service practices and insights into product through room inspections and a guided tour of the Aquarium .
Our excursion to the Melbourne Zoo Tuesday 6th March 2018 created great understanding of the most sustainable Zoo in the world, with a behind the scenes tour Students identified with the triple bottom line benefits from the environmental, social and economic strategies.
Our Diploma of Tourism students were hosted By Kiam Yoong the Zoos Victoria Sustainable Manager where the students explored at the water treatment plant the range of sustainable policies, actions and measures to make the Zoo carbon neutral and very water and waste efficient.
Thomas Meek the sustainable manager operations at Melbourne hosted the students later at the Hot Rot Treatment plant where the Zoo has reduced waste going to landfill by 86 per cent by amazing reuse, recycling and composting strategies. The students viewed the high tech treatment plant of animal manures, green waste ,cardboards vegetable scraps from the cafes. The students then had free time to explore the animal enclosures.
The Industry Placement Program for Tourism & Travel students provides Diploma & Advanced Diploma students with the opportunity to undertake 128 hours of work experience in a tourism or travel business as part of their course.
Tourism & Travel students complete either a one day per week for 16 weeks or two days per week for 8 weeks in tourism and travel businesses workplaces. This year 34 students completed their industry placements in travel & tourism businesses that included AOT, Abercrombie & Kent, Intrepid, JTB, Peterpans Adventure Travel, Bayside City Council, VTIC, TAA, SEALIFE Melbourne, Bunyip Tours, Global Ballooning, Rail Plus Australia, Cox and King – Tempo Holidays, St Kilda Tourism plus independent travel agencies.
As part of the industry placement the Tourism & Travel students participate in an Industry luncheon to briefly present their workplace experiences and to personally thank their industry mentors.
Peterpan Adventure Travel have provided enormous opportunities for our Travel & Tourism students with internships working with Senior Travel consultants Annissa Matallah, Cass Richards Natalie Mantell and Ryan Twose
Melbourne Laneway tours provide inspiration to our Tourism students to discover one of the most popular destinations for visitors to Melbourne.
Students in the Diploma of Tourism course are given many opportunities to develop their knowledge of Melbourne by discovering the graffiti laneways of Hosier lane close to Federation Square
What a wonderful trip to Philip Island we had again this semester… Lots of Spring joeys in the pouches of the gorgeous array of marsupials at Moonlit sanctuary, chicks in the homes of the Little Penguins, and wildlife everywhere. The Vietnam Veterans museum was fascinating as our VET guides answered any and every question, and we learnt so much about accessibility, when we hired the beach wheelchair and got our wheelchair bound student onto the beach and into the water for the first time in 20 years. Joy all round.
Check out the YTN (young tourism network) website for any tourism jobs and/or upcoming events!
All the details are attached re theming/groups/etc
And to all – that’s a wrap for 2015!
It’s been a massive year with the introduction of Aviation and welcoming Steve, Michelle and Louise – our wonderful Aviation Trainers to Travel having 2 wonderful groups where students are already in industry.
We look forward to what 2016 will bring with an awesome curriculum and meeting all future Aviation and Travel students next semester.
Wishing you all a safe and happy Christmas and watch this space in 2016!
Catchas all later! 🙂
This week the Travel students finished off their practice travel consultations with me. They presented their quotes with pricing and explanations of products they’d selected for my holiday. It was great to see the delivery of their quote and what the students prepared for me, now I just want to go away! 😛
I gave each student a different travel scenario, so not one consultation was the same. The students received feedback from me on their follow up consultations that can be applied next week when they do the real thing!
Each travel student will get a client and the expectation is that they complete the travel sales process, as well as providing excellent customer service and product knowledge.
Well done to the Travel Semester 2 students and good luck next week for your consultations!
I bet you have the Hawaii Five-0 theme song in your head now right?