William Angliss Institute Tourism and Travel

A blog for the travel and tourism areas of William Angliss Institute

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Free tourism industry seminar!

Free tourism industry exchange! September 1 at Zinc, Federation Square – 1 to 4 pm.

Simply register by clicking on this link:


or visit the Destination Melbourne website and select your timeslot for this event on September 1.

What the NUC?!?!

By: Carlene Harlock – Fares and Cruising Teacher

The Angliss Travel students are now doing their third week of Normal International Airfares and I think most would agree, it doesn’t seem very normal!

In the Fares class of Fridays, students are speaking a whole new language of NUCs, HIPs, Global Indicators and mileage checks. World maps are proving to be very helpful too so that students can visualise the complex itineraries that they are now learning to construct.

Vanuatu here we come!

All the students are buzzing with excitement since we got the confirmation this week that we are off to Vanuatu in October! This is music to everyone ears especially since it’s been so cold here in Melbourne…

This student overseas educational trip aims to give the Travel students first hand knowledge and training on Vanuatu. Vanuatu is popular with the Australian cruising market, honeymooners and also families. So from this trip, the students will be able to use what they have learnt in Vanuatu to consult with confidence when a client comes in wanting a trip to Vanuatu.

We will be working very closely with the Touring Guiding and Tourism students at APTC (Port Vila) who have started planning our activities and tours around Vanuatu.

Stay tuned!

All Aboard Tram 35!

On Tuesday, the Travel students completed their first assessment task while out on excursion. This was a trip on the City Circle Tram where they had to look for Melbourne’s tourist attractions.

This assessment task is part of their Australian Destinations unit. As Travel Agents, they will get all types of questions about what to see and do in Melbourne. Even though trams are a common sight here in the CBD, for most of the students this was their first time using the City Circle Tram and found it a great resource for information and transportation around our beautiful city!

This week in Travel…

Travel got their first taste of the travel industry last week when they completed their first CRS system – Galileo. George covered booking files, highlighted the importance of ‘attention to detail’ and staying on top of your client files.

Travel worked well as a team and everyone was eager to start their first week of study. This was a great introduction to the course which set the pace and expectation for the rest of the semester.

This week Travel starts the following units with me: Australian Destinations, Sales and International Destinations. From here, Travel will integrate the classroom theory and prac to get them ready for Travel industry. As their Travel Trainer, I am excited to be journeying with Travel during their semester here with us at William Angliss.

Welcome Semester 2 2015 Travel Students

William Angliss would like to welcome our Semester 2, 2015 Travel students!

Orientation Day for Travel started with a briefing hosted by our Program Leader, Stuart in our Tourism lecture theatre. With welcomes from our Associate Director and Centre Manager completed, the Travel students were shown their classroom, received their information packs including their timetables and went on a campus tour that ended at the Student Lounge.

With lunch provided through our Orientation Fair, the students have started to mingle and no doubt friendships and networks have started to form already!

Next week, Travel will start their first CRS – Galileo.

Stay tuned are we bring you the latest news from Travel as Semester 2 unfolds!

Travel Overview – Semester 1 2015

Well, it’s a wrap for Semester 1, 2015!

The industry sales consultations completed 2 weeks ago was a success with all clients happy with their travel agents and consultations. The client feedback was very positive (and leaving many of them wishing they could actually book their holidays!) and the students found the experience valuable and great practice before they join industry.

The students have now completed their studies at William Angliss and are now ready to join the wonderful world of Tourism and Travel! Some students have already attended interviews with Flight Centre, Jetstar, Sri Lankan Airlines and JTB Travel.

On behalf of the Travel Team at William Angliss, well done and good luck to all our Semester 1, 2015 students!


Fiji travel reflection by Steph Foster

“As part of our Certificate III in Travel here at William Angliss, we got the opportunity to go to Fiji for a week for an educational trip. We did hotel inspections in some of, if not, Fiji’s finest resorts and accommodation facilities as well as had a few days off to look around our hotel and spend some time by the pool and beach. Continue reading