William Angliss Institute Tourism and Travel

A blog for the travel and tourism areas of William Angliss Institute

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Stage 2 Tourism Client Relations

Client Relations students undertook a “recci” to St Kilda during week 2 to commence  research for their Apps. Each student group will develop the design and content for an App. The topics for these Apps  range from the best places to eat on a budget, where to hear your favourite music, a range of leisure activities and several tours portraying the diverse cultural heritage of St Kilda.

Getting to know the precinct.


A Day with Cruise Passengers.

Melbourne can be a busy destination at any time, but the movement of 1800 passengers from the Cruise Ship, Costa Delizosa, taking up the offer of complimentary tours of the city, AOT called in reinforcements from Tourism Students  to assist with the movements of these passengers.

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Receiving their Certificates from Stuart Christelow, Program Leader Tourism and Travel.


Client Relations. Tourism Product Launch

Want to know where to eat, what music venues play your type of gigs, where to hire sporting equipment, and take a self guided tour of Aboriginal sites in St Kilda, all this has been captured and developed for Apps by Diploma Tourism Students. The design, content and development of an App has been part of classwork to provide tourism services to tourists visiting St Kilda.

Appetite, show cases a variety of eateries, with something for everyone’s beuget.





Beatz, lets you choose the music venue best suited to your taste.



“Chasing the Fun with H2O” showed a variety of activities available to the visitor who likes the challenge of the many water based activities of St Kilda.





And what about some more information focusing on “St Kilda by Night” with facilities  to pre-register and pay with alerts to coming events.



More Music





St Kilda Sports Club, something from bowling, Cycle Rickshaws, Sky Diving to the adrenaline filled Kite Boarding.

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The wining Traveller…

Today the Wine Tourism students show cased white and red wines from all over the world and Travel got involved. We tasted wine from South Australia, Tasmania and Travel’s favourite – Chile.


Well done to all the Wine Tourism students!



Up close with the Marketing Team at Melbourne Sea Life Aquarium

The Advanced Diploma of Tourism student’s enjoyed a superb presentation from the Marketing team from Melbourne Sea Life plus a guided tour that included a behind the scenes look at the operational side of the Aquarium.

Melbourne Sea Life - Group Shot - Marketing Team

 The Education Supervisor Cheryl Laks organised the Marketing manager Sofie and PR Executive Katharyn Polan to talk about the range of marketing activities undertaken to generate customer awareness and visitation at the Aquarium. Cheryl highlighted the importance of the customer experience for all visitors.

Melb Star - Cheryl Talk Customer Service

The Melbourne Sea Life Aquarium Marketing session provided a very unique experience to understand the use of public relations in marketing a Tourism attraction.

Melb Sea Life - Under Eel

Sustainable Tour of New Zealand 20 April to 1st of May 2015

Eleven tourism students from our Diploma and Advanced Diploma programs and teacher John O’Donnell ventured from Wellington to the South island via the inter-islandander ferry and discovered the delight of the picturesque Queen Charlotte Sound. The twelve day journey into discovering the sustainable world of tourism in NZ had begun. This included a wide range of sustainable low impact activities:

NZ -Queen Charlotte Sound -Group

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Future Natural Heritage Guides

As the breeze was beginning to cool, the birds were having their last say for the day, and the leaves of the giant Mountain Ash rustling to welcome the night and the many creatures it would encourage to come out and about the students took their places adjacent to the large Alpine Ash armed with note books, pencils and eyes adjusted and ears attuned to the dusk and approaching night.Continue reading