William Angliss Institute Tourism and Travel

A blog for the travel and tourism areas of William Angliss Institute

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Podcast tour of St. Kilda on a very wintery Melbourne day…

It was very cold and rather wet but the tour guiding students were ready to explore the sordid past of St. Kilda through a pod cast named “Skirt by the Sea”. This audio tour does a loop from Luna Park, past the Palais to the St. Kilda foreshore whilst sharing its history, its ‘colourful’ past and tales about some of the residents such as Moira Mirka; the French ‘artiste’ who made a beautiful mosaic display on the foreshore.Continue reading

Tourism Industry Exchange at Zinc

The students visited the Tourism Industry Exchange at Zinc on the first day of spring.  This event was organised by Destination Melbourne and was aimed at tourism personnel and students to update their product knowledge from operators and tourism destinations across the state. This exchange also allowed students to network with prospective tourism businesses and industry representatives.  A great event, now in its 7th year.

Tourism students' fieldtrip to Werribee Zoo

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On Monday, 31 August, the Tourguiding Elective students travelled by train and bus to Werribee Zoo to observe the guides’ skills and techniques. Students also evaluated the guiding aids (eg maps, signage, electronic aids, etc), the layout as well as facilities and services for disabled people. They also looked at the effectiveness of Apps such as Biodeversity Us and Open Access Excursions which is an interactive app with Auslan (Australian Sign Language).  Spring was in the air which made it a great afternoon.

What's on your Travel Bucket List?

Yesterday the Travel students presented their TRAVEL BUCKET LISTS! This was their final assessment task for Make a Presentation as each student presented the Top 3 things on their Travel Bucket List.

Each presentation was wonderfully different… From the styles and methods of their presentations, to audience involvement and participation – it was great to see that each student really embraced and owned their presentation.Continue reading

Travel visits AirTickets…

Today the Travel students conducted a site visit at AirTickets.

Annette explained the AirTickets and the HelloWorld travel brand, the recruitment and induction process and took the Travel students on a tour of the floor.

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The importance of having good comprehension skills and being customer service focused was highlighted in the discussion. Annette also told the Travel students that it is important to continuously update your travel and product knowledge and to also know where to find information and who to call if they required assistance.

This visit gave the Travel students a look into another area of the travel industry – Airline Wholesale.

A big thank you to Annette and the AirTickets team for allowing us to come and visit your office.

Free tourism industry seminar!

Free tourism industry exchange! September 1 at Zinc, Federation Square – 1 to 4 pm.

Simply register by clicking on this link:


or visit the Destination Melbourne website and select your timeslot for this event on September 1.

New Tourism Students Explore the city


On Wednesday morning the Stage one tourism students headed off to Federation Square and the New location of the Koorie Heritage Trust for an exploration of some of Melbourne’s tourism locations.

Whilst it was a very Brisk morning, the group took shelter below ground exploring the Melbourne visitors information centre, and checking out the various venues and Ian Potter Centre, as well as taking in the views of the Melbourne skyline.  Once inside the new Koorie Heritage trust, one of the staff members gave us a demonstration of digeridoo playing much to the excitement of the international students amongst us.

Overall it was a fun and informative morning.

Round the Bay we go!

Tuesday the 18th August was the date for the tourism and tour guiding students trip “Around the Bay”.

We set off in drizzly rain, but managed to have clear skies by the time we reached Avalon Airport. The manager of the airport, Terry Bright, spoke to the students about all things “small airport” whilst he showed us around the various facilities. One or two hiccups with security later ( thanks to some aerosol cans etc) we were back on the bus to head to Queenscliff.Continue reading