Today the Travel students conducted a site visit at AirTickets.
Annette explained the AirTickets and the HelloWorld travel brand, the recruitment and induction process and took the Travel students on a tour of the floor.
The importance of having good comprehension skills and being customer service focused was highlighted in the discussion. Annette also told the Travel students that it is important to continuously update your travel and product knowledge and to also know where to find information and who to call if they required assistance.
This visit gave the Travel students a look into another area of the travel industry – Airline Wholesale.
A big thank you to Annette and the AirTickets team for allowing us to come and visit your office.